Enhancing Expertise in Student Lettings: Our Commitment to Training and Development
At Sulets, we understand the importance of having a highly trained and knowledgeable team to ensure exceptional service for both landlords and students. As the landscape of student lettings becomes increasingly complex, we are committed to investing in our team’s professional development. This ensures that our staff not only meet but exceed industry standards, providing both students and landlords with unparalleled expertise and support.
Comprehensive Training for Excellence
To equip our team with the best skills and knowledge, we focus on two pivotal qualifications: the CIH Level 4 Certificate in Housing and the Propertymark Level 3 Award in Residential Letting and Property Management. These certifications are recognised benchmarks in the industry, reflecting a deep understanding of housing and property management principles.
CIH Level 4 Certificate in Housing
The Chartered Institute of Housing (CIH) Level 4 Certificate in Housing is a comprehensive program that covers various aspects of housing policy and practice. This qualification enables our team members to:
- Develop a strategic understanding of housing management.
- Gain insights into current housing policy and its practical applications.
- Enhance their ability to manage student housing services effectively.
This training ensures that our staff are well-versed in the broader housing sector, enabling them to address complex issues and provide informed advice to landlords and tenants alike.
Propertymark Level 3 Award in Residential Letting and Property Management
The Level 3 Award in Residential Letting and Property Management focuses on the operational aspects of managing properties. This qualification equips our team with:
- Detailed knowledge of the legal frameworks governing residential lettings.
- Practical skills in property management, including tenant relations, maintenance, and conflict resolution.
- Understand the market appraisal process and the main factors affecting property rental value.
By completing this qualification, our staff can ensure that the properties under our management are maintained to the highest standards, and that our landlords and tenants receive a professional and efficient service.
Benefits for Landlords and Students
Our commitment to training directly benefits both landlords and students.
For landlords, having a professionally trained team means their properties are in safe hands. Our staff’s expertise in housing policies and property management ensures compliance with legal standards, reduces risks, and enhances the value of their investments.
For students, our knowledgeable team provides a supportive and transparent renting experience. We understand the unique challenges that students face and are equipped to offer tailored solutions, from finding the right accommodation to resolving any issues that may arise during their tenancy.
Continual Professional Development
Training doesn’t stop once these qualifications are achieved. We believe in continuous professional development to keep our team updated with the latest industry trends and regulations. Regular workshops, seminars, and refresher courses ensure that our staff remain at the forefront of the student lettings industry.
Sulets is a member of the National Residential Landlords Association (NRLA). All our Property Management Officers and the Head of Operations have completed the NRLA Landlords Fundamentals course, which gives an overview of the full lettings process and goes through each stage of a tenancy to gain the knowledge required to ensure we are complying with all legal duties.
At Sulets, we are dedicated to developing a team of experts who are passionate about providing exceptional service. Our investment in qualifications like the CIH Level 4 Certificate in Housing and the Propertymark Level 3 Award in Residential Letting and Property Management reflects our commitment to excellence, benefiting both our landlords and our student tenants.
Experience the difference that a professionally trained team can make. Contact us today to learn more about how we can support your student letting needs in Leicester.