Sulets has its own code of standards that covers everything from the condition that any property must be in before Sulets will let it, through to repairs and how long they should take.

This Code protects both tenants and landlords and ensures that fair, high standards are achieved across our property portfolio. Based on the Decent and Safe Home Standard that guides the work of local authorities, our Code provides a clear and easy to understand benchmark that forms a key part of our commitment to drive up standards in the sector. And deliver quality for tenants.

This standard does not cover purpose built (Halls) accommodation which is covered by an alternative code of standards. You can read it in full here.