The Leicester Lettings Charity
SULETS is a lettings agency jointly owned and run by the Students’ Unions of DMU and Leicester University.
With an office based at each campus, SULETS is the number 1 site for DMU and Leicester University students looking for private rented accommodation in Leicester.
Our Mission is:
To raise standards in accommodation for the students of Leicester. To be honest, transparent and fair in our actions and to enhance the student experience.
Our values are:
To raise standards in student housing in Leicester
- We pay for independent inspections of our properties to ensure high standards for our tenants;
- We require higher standards for the properties we take on to our service (or a commitment to improve);
- We are developing an accreditation service to cover all aspects of the student living environment in conjunction with LCC and the Leicester Fire Department.
To be transparent & fair
- We provide information up front to clearly inform our customers of our terms and conditions
- We are clear on costs with no hidden charges
- Tenant friendly deposits! (we don’t retain a penny more from your deposit than is absolutely necessary)
- Transparent governance
- We are a non-for-profit company – any surplus is re-invested in the company or student experience
- We survey, and act on feedback from, our tenants
To offer value for money
- No lettings fees for our tenants
- Inclusive bills on HTS housing
To be student friendly
- We respect our tenants
- We have deep embedded links with the two Universities and our member Students’ Unions
- We have Student Executives on our Board to ensure that student views are represented
- We have excellent links with support services, e.g. Welfare and Volunteering
- We don’t use high pressure sales tactics
To promote the student experience
- We hold student social events
- We sponsor the Students awards at the Students’ Unions
- We build communities among tenants
- We employ students in Sulets
- We provide safe, supportive housing.
Sulets is governed by a Trustee Board consisting of senior members of the two Universities and Students’ Unions as well as Student Executive Officers who are elected by their fellow students to represent them.
The Accommodation We Offer
We have a wide selection of high quality accommodation close to both campuses ranging from Studios and 1 bed flats up to large 8 bed properties for groups.
Letting through Sulets has been a positive experience from start to present. The staff have made everything very easy for me and are always willing to go out of their way to help. They are friendly, knowledgeable and approachable. I would strongly recommend them to any student. I don’t have one bad thing to say!
Sulets are a delightful and refreshingly different agency to deal with. Having several properties within the area, Sulets provided much needed advice and assistance to ensure they were marketed and widely promoted. The achievement of targeted rental rates and professionally vetted tenants is a sign of an agency that understands the needs of the landlord as well as those of tenant and I would not hesitate in using the professional services of Sulets again!
Sulets are fast with communication and extremely friendly, finding a house has never been easier. From our own personal experience, we tried to find and view a house through a private viewing but the landlord never showed. Nicol explained the process to us, showed us the house, and drew up the paper work in no time. They are very flexible and exceed everything you can expect from an agency. Thanks again Nicol, I can’t wait to move into the house!
Quick & responsive in delivering excellent customer service and within a few weeks of advertising my property, they have successfully let it and arranged the logistics for me. I would highly recommend that any landlords looking to rent to students contact Sulets, they will be able to provide you with efficient and comprehensive customer service. I will be happy to work with them again in the near future